Appointment Guide

Find the Appointment That Fits You Best

Have a question? 
Give us a call: 520-621-3334.


Get Immediate Support for a Crisis

If you or someone you know is experiencing a life-threatening emergency, call 911 or go to an emergency room.

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CAPS Crisis Support

Immediate support is available for students in crisis. Whether you're a student seeking support or are concerned about a student, we can help you figure out your next steps.

  • Students can access crisis support services by calling CAPS 24/7 or dropping in CAPS Main or CAPS North during business hours.
  • Student supporters can call CAPS for a consultation or escort a student to CAPS during business hours. 
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Crisis Support Numbers

  • CAPS 24/7 Support: Call us at 520-621-3334. Speak with a Crisis and Access Specialist after hours by pressing 1 when prompted by the automated message. 
  • Suicide & Crisis Lifeline: Call, text, or chat 988.
  • Community-Wide Crisis Line: Call (520) 622-6000

Talk with a Counselor

Most CAPS counseling slots are reserved for as-needed, when-needed Counseling & Consultation visits. These visits open for online scheduling 8 days in advance. If you're ready to get started, simply schedule a Counseling & Consultation session through PatientLink when you need it, and we’ll go from there. 

Do I need to be an "urgent case" to use CAPS urgent care?

You don't need to be an urgent case to use urgent care. Urgent care is a healthcare model that emphasizes immediate, time-limited support. This means that we're prioritizing timely care for you, whatever you're going through. Nothing is too big or too small to use urgent care. 

If you are in a crisis or emergency, please call us instead of scheduling online. We have same-day crisis support options available for students in immediate need.

More Ways to See a Counselor or Get One-on-One Support

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Site-Based Counseling

Free mental health support through select Cultural & Resource Centers, departments, and student centers.

 
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Care Coordination

We want to make it easier for students to get help, whether that's at CAPS or someplace else. Our expert care coordination team helps students get connected with services like counseling outside of CAPS.
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Specialty Services & Assessments

Talk with a professional specializing in your top concerns. Schedule a Counseling & Consultation session through PatientLink to get started. 


Find a Counselor with a Specific Background

We want you to start counseling with the best possible match. Search our providers by identities, specialty areas, treatment approaches, and payment options. Then, schedule a Counseling & Consultation session through PatientLink to get started. Our site-based counselors also offer free mental health support through Cultural & Resource Centers, departments, and student centers.

We'll Help You Get Connected

At any point, you can talk with any CAPS provider about your goals, needs, and the kind of provider that would be the best match for you. If you'd like to meet with a CAPS counselor with a particular background or specialty area, let us know. We'll do our best to pair you with someone with that background or specialty area in our weekly case assignment meetings. If the best plan is outside of CAPS, our expert care coordinator team will work with you to get you connected.


Set Up Ongoing or Long-Term Counseling

We've reserved the majority of our counseling appointments for CAPS Urgent Care Counseling & Consultation Sessions, which means most of our appointments are available for students to book online or by phone on an as-needed basis. We have limited slots for brief counseling and longer-term individual care, often given to students with access to fewer resources. If the best plan for you is longer-term, we'll collaborate with you in planning your next steps.

Two Ways to Explore Ongoing Counseling Options

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Counseling & Consultation Sessions

In your appointment, you and your counselor will focus specifically on your goals and come up with an action plan together.

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Free Resource & Referral Appointments

Our care coordination team will walk you through the process of finding the services outside of CAPS that fit you best.

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Request Off-Campus Provider Information

You can request off-campus mental health provider information through PatientLink (click messages, new message, and select 'request a referral for an Off-Campus Mental Health Provider').


Talk with Someone about Medication

If you're on medication or you'd like to know if medication would benefit your mental health, we're here to guide you through the process. In our Counseling & Consultation sessions, counselors gather important information about your symptoms and mental health history that will help them make recommendations and referrals for your care. Whether your next step is medication management at CAPS, Campus Health, off-campus, or another service, your counselor will help you get connected.

Medication Options

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Start, Restart, or Transfer a Medication: Schedule a Counseling & Consultation session to talk with a counselor about your symptoms and mental health history. They'll talk with you about your options.

ADHD Medication Management: The CAPS ADHD Clinic provides ADHD evaluations and short-term ADHD medication management. Speak with a counselor in a Counseling & Consultation session to plan your next steps.

Find an Off-Campus Provider: In our free Resource & Referral appointments, a care coordinator can help you find a psychiatrist outside of CAPS. 


Get Another Student's Perspective

Together, we're a community. From peer counseling and groups to drop-in spaces, there's a community of students here for you.

Peer Support Options

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Peer Counseling

CAPS peer counselors are UArizona undergrad and grad students who are hand-picked and trained to talk with you about whatever's going on.

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Supportive Communities

Explore CAPS groups, workshops, and drop-in spaces. If you'd like to enroll in one, our counselors can help you get started.

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Togetherall

Togetherall connects you with real people who get it in a safe, anonymous online space. Share what's on your mind. Give and get support. And learn something new. 

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Learn useful mental health skills with others in our groups and workshops led by CAPS counselors and CAPS peer counselors. 

Here are a few ways to get started: 


Find Other Campus, Community, or Online Resources

We believe mental health support comes in many forms, and we want to help you find the support that fits you best.

Ways to Find Campus, Community, or Online Resources

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Care Coordination

Our care coordinators are experts in finding the resources that fit you best. In a free Resource & Referral appointment, they can help you find what you are looking for.

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Request Mental Health Provider Information

You can request off-campus mental health provider information through PatientLink (click messages, new message, and select 'request a referral for an Off-Campus Mental Health Provider').

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Counseling & Consultation Sessions

In our Counseling & Consultation sessions, your counselor will gather important information about your goals and mental health history that will help them make recommendations and any needed referrals for your care.

Browse more campus, community, and online resources for mental health, basic needs, and more.

CAPS Resource Hub